Legal
Terms & Conditions
Last updated: 29 September 2026
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Acceptance of Terms
By accessing and using the Sanchu Animal Hospital website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.
Services
We provide veterinary care, grooming, boarding, and related pet services. Online appointment requests are subject to confirmation by our team. We reserve the right to decline or reschedule appointments based on availability, medical urgency, or other operational factors.
Appointment Bookings
When you submit a booking request through our website, you agree to provide accurate and complete information. Confirmed appointments are subject to our Cancellation Policy. Emergency cases will be prioritised based on clinical severity.
Payment Terms
Fees for services are due at the time of service unless prior arrangements have been made. We accept cash, UPI, credit/debit cards, and net banking. Treatment estimates are provided in good faith; final charges may vary based on clinical findings.
Medical Disclaimer
Information on this website is for general purposes only and does not constitute veterinary advice. Always consult a qualified veterinarian for diagnosis and treatment. In emergencies, visit your nearest Sanchu Animal Hospital immediately — day & night emergency care is available.
Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services. Our liability is limited to the fees paid for the specific service in question.
Intellectual Property
All content on this website, including text, images, logos, and design, is the property of Sanchu Animal Hospital or its licensors and is protected by applicable copyright and trademark laws.
Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, or the city where the relevant hospital location operates.
Contact
For questions about these terms, contact Sanchu Animal Hospital through our Contact page or visit any of our hospital locations.
